Clean Community — User guides

Clean Community is one app with three service lines underneath it: Fresh Environmental Services (trash and recycling), Compost Clubhouse (food waste), and the Clean Community Resource Hubs where material is weighed, graded, and sent on.

Getting in

Creating your account

Resident Property manager Operator All three ways to get a login, shown as phone screens: residents signing themselves up with a building code or a request, and the invite-only path property managers and operators follow from the admin's /admin/invites screen to their own home screen. Start here, then hand over the role guide below.

Fresh Environmental Services

Residents: getting started

Resident The whole resident path, screen by screen: the invite, the building code, claiming a unit, creating a login, and what happens to a bag on collection day. Shown as phone screens — hand this to a building.

Operators: running your day

Operator The driver's day on the truck. The schedule-driven route list, the one stop screen in all four capture modes, skips and reasons, and recording the drop-off that puts a destination on every building's report.

Admins: running the program

Admin Standing up a building end to end — zone, property enrollment, the join code, sticker sheets, staff invites — then the four screens you check afterwards and what the score settings actually change.

Hub workers: weighing what comes in

Hub worker The Resource Hub side. Working the intake queue, grading contamination, weighing each material on its own, and what one submit actually writes. Shown as phone screens.

Property managers: your building's report

Property manager The one page a property-manager login opens: pounds diverted month by month, what the material was, which facility took it, and how to read the numbers honestly. Hand this to a building's manager.

Compost Clubhouse

Commercial sites

Admin Program manager The site directory. Onboarding a compost-collection site, bins on site vs bins in service, QR labels, pausing for the season, archiving.

Operator: compost route

Operator How a driver runs the compost day — today's sites, fullness per bin, skips and reasons, the "on the way" text to the drop-off. No start/end run button.

Diversion reports, migrated history & methodology

Admin Program manager Pulling a report, what the August 2026 migration moved, and why some numbers differ from Tia's master spreadsheet. This is the one to read before answering a question about a number.

Program managers: running the compost program

Program manager Admin The /program login — what a program manager can reach and what they can't, the drop-off variance column, and the destination settings that make it mean something.

What is still undocumented Every role now has a guide. What these don’t cover: the two legacy pickup paths kept alive for the 23 original compost sites (/operator/compost/<id> and /operator/pickup/<id>), which are deprecated and shouldn’t grow new behaviour, and the compost reconcile tool at /admin/compost/reconcile, which is maintenance rather than a daily screen. The in-app Assistant is grounded on the guides in this folder, so it can’t answer questions about those either.